Utility Billing Clerk
3.
0 New Haven, IN New Haven, IN Full-time Full-time $42,335 - $49,398 a year $42,335 - $49,398 a year 11 days ago 11 days ago 11 days ago Apply today at the link below! https:
//bsaonline.
com/HrPositions/Details?uid=2515&SalaryRange=-&Title=False&MunicipalityFilters=2515%3a%3aCity+of+New+Haven&HideAppliedTo=False&RecordKey=3346 DEFINITION Under the direction of the Utility Office Manager the Utility Billing Clerk is responsible for clerical, administrative, and data processing work in the billing and collection of utility accounts.
ESSENTIAL FUNCTIONS Collect and process payments from customers at utility window, through the mail, and from other collection sites.
Enters all data required to initiate and maintain customer account files and run monthly water, wastewater, and stormwater bills for customer base.
Facilitate a good working relationship between the Public Works and Utility Billing.
Responds to public inquiries, problems, and complaints in a courteous manner, referring inquiries to the Utility Office Manager or Clerk-Treasurer as appropriate.
Maintains and balances daily cash drawer in collections of utility bills, assessments, building permits, water and wastewater taps and meters, street cuts, returned checks and all other miscellaneous charges/fees.
Applies penalties and generates monthly shut off notices.
Answers central telephone system and operates mobile radio base station.
Assists with the completion of the end of the year reports, backups and balancing the Utility financial records:
and reconciliation for taxes.
Perform record maintenance activities to include filing liens.
OTHER DUTIES Assists with maintaining water meter inventory, exchanges, and new installs in system.
Makes courtesy phone calls to customers for abnormal meter readings.
Generates and processes work orders as needed for utility disconnects, new service locates and other public works service requests.
Receives, distributes, and processes incoming and outgoing mail.
Any other duties assigned by the Utility Office Manager.
QUALIFICATIONS Knowledge of:
Electronic Data Processing (BS&A software preferred) Proficient in MS Excel and MS Word Expert level mathematical and organizational skills.
Strong knowledge of bookkeeper practices and procedures Proficient in using a calculator.
Ability to:
Communicate effectively with a diverse population.
Display strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Concentrate and focus for extended periods of time.
Convey information effectively through writing.
Cope with high-stress and changing environment.
Handle sensitive and confidential information with discretion.
Highly resourceful team-player, with the ability to also be extremely effective independently.
Meet established deadlines.
Apply federal and state laws and City policies equitably.
Work with and apply mathematical concepts.
Solve problems or issues with strong decision-making capability.
Achieve high performance goals and meet deadlines in a fast-paced environment.
Ability and desire to learn.
Education and
Experience:
Minimum of one year of accounting or finance experience Minimum of 1 year customer service experience.
Highschool Diploma or GED required Degree in accounting, business or management is preferred.
Physical Demands:
The work is in an office surrounding with lifting requirements of up to 25 lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Demands:
This position is subject to a background screen.
FLSA Status:
Non-Exempt Reports To:
Utility Office Manager Job Type:
Full-time Pay:
$42,334.
81 - $49,398.
34 per year
Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Experience level:
1 year Schedule:
8 hour shift Day shift Monday to Friday No nights No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 New Haven, IN New Haven, IN Full-time Full-time $42,335 - $49,398 a year $42,335 - $49,398 a year 11 days ago 11 days ago 11 days ago Apply today at the link below! https:
//bsaonline.
com/HrPositions/Details?uid=2515&SalaryRange=-&Title=False&MunicipalityFilters=2515%3a%3aCity+of+New+Haven&HideAppliedTo=False&RecordKey=3346 DEFINITION Under the direction of the Utility Office Manager the Utility Billing Clerk is responsible for clerical, administrative, and data processing work in the billing and collection of utility accounts.
ESSENTIAL FUNCTIONS Collect and process payments from customers at utility window, through the mail, and from other collection sites.
Enters all data required to initiate and maintain customer account files and run monthly water, wastewater, and stormwater bills for customer base.
Facilitate a good working relationship between the Public Works and Utility Billing.
Responds to public inquiries, problems, and complaints in a courteous manner, referring inquiries to the Utility Office Manager or Clerk-Treasurer as appropriate.
Maintains and balances daily cash drawer in collections of utility bills, assessments, building permits, water and wastewater taps and meters, street cuts, returned checks and all other miscellaneous charges/fees.
Applies penalties and generates monthly shut off notices.
Answers central telephone system and operates mobile radio base station.
Assists with the completion of the end of the year reports, backups and balancing the Utility financial records:
and reconciliation for taxes.
Perform record maintenance activities to include filing liens.
OTHER DUTIES Assists with maintaining water meter inventory, exchanges, and new installs in system.
Makes courtesy phone calls to customers for abnormal meter readings.
Generates and processes work orders as needed for utility disconnects, new service locates and other public works service requests.
Receives, distributes, and processes incoming and outgoing mail.
Any other duties assigned by the Utility Office Manager.
QUALIFICATIONS Knowledge of:
Electronic Data Processing (BS&A software preferred) Proficient in MS Excel and MS Word Expert level mathematical and organizational skills.
Strong knowledge of bookkeeper practices and procedures Proficient in using a calculator.
Ability to:
Communicate effectively with a diverse population.
Display strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Concentrate and focus for extended periods of time.
Convey information effectively through writing.
Cope with high-stress and changing environment.
Handle sensitive and confidential information with discretion.
Highly resourceful team-player, with the ability to also be extremely effective independently.
Meet established deadlines.
Apply federal and state laws and City policies equitably.
Work with and apply mathematical concepts.
Solve problems or issues with strong decision-making capability.
Achieve high performance goals and meet deadlines in a fast-paced environment.
Ability and desire to learn.
Education and
Experience:
Minimum of one year of accounting or finance experience Minimum of 1 year customer service experience.
Highschool Diploma or GED required Degree in accounting, business or management is preferred.
Physical Demands:
The work is in an office surrounding with lifting requirements of up to 25 lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Demands:
This position is subject to a background screen.
FLSA Status:
Non-Exempt Reports To:
Utility Office Manager Job Type:
Full-time Pay:
$42,334.
81 - $49,398.
34 per year
Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Experience level:
1 year Schedule:
8 hour shift Day shift Monday to Friday No nights No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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